real humans. no ai. we build better connections
We Offer Complete
Call Center Services
We are a call center services company focusing on delivering better results through more intelligent connections. With years of experience in the call center industry, we have addressed and solved the common challenges overseas call centers face. We provide inbound and outbound call center services, including:
Outbound Call Center Services
- Lead Generation
- Cold Calling & Sales
- Appointment Setting
- Market Research & Surveys
- Customer Win-Back Campaigns
- Product/Service Promotion
- Feedback Collection
Inbound Call Center Services
- Customer Service & Support
- After Sales Support
- Order Processing
- Technical Support & Assistance
- Billing & Payment Support
- Help Desk Services
- After-Hours Support
The DialPro Difference
At Dial Pro Connect, we’ve been through the common issues businesses face when outsourcing call center services, and we’ve built our company to solve them.
Competitive Pricing
We offer competitive pricing that allows you to hire an exceptional workforce overseas while keeping costs manageable, ensuring you get excellent service at a great value.
Clear Communication
We use top-tier technology and phone systems, ensuring our calls are clear and your customers never struggle to hear or understand your agents.
Experienced Talent
We only hire agents with 5-10 years of call center experience, ensuring they are knowledgeable and efficient in handling customer interactions.
Polished English
We test and ensure our agents speak good English without a distinctive foreign accent so your customers feel comfortable and connected.
Proprietary Training
We use a self-developed breakthrough in training technology and scripting, boosting productivity and ensuring your message is delivered consistently.
Onsite Supervision & QC
Our on-the-ground supervision and dedicated quality control teams ensure strict adherence to scripts and high service standards.
“I didn’t expect such fast results! From our first month with Dial Pro Connect, we saw immediate inbound leads and transfers, and it hasn’t slowed down since. We are truly impressed with the quality of the agents—their English is excellent, they stick to the scripts perfectly, and the proactive management in the call center keeps everything running smoothly.” – E.P.
Build an affordable top-tier workforce
Transparent Pricing
1-2 Agents
$15.00 / Hour | $600 / Week
INCLUDES
1-2 Full-Time Agents
Customized Training
Script Optimization
Complete Call Center Services
1 Full-Time Manager
1 Quality Control Monitor
Weekly Performance Reports
3-4 Agents
$14.00 / Hour | $560 / Week
INCLUDES
3-4 Full-Time Agents
Customized Training
Script Optimization
Complete Call Center Services
1 Full-Time Manager
1 Quality Control Monitor
Weekly Performance Reports
5-9 Agents
$13.00 / Hour | $520 / Week
INCLUDES
5-9 Full-Time Agents
Customized Training
Script Optimization
Complete Call Center Services
1 Full-Time Manager
1 Quality Control Monitor
Weekly Performance Call
10-25 Agents
$12.00 / Hour | $480 / Week
INCLUDES
10-25 Full-Time Agents
Customized Training
Script Optimization
Complete Call Center Services
2 Full-Time Manager
2 Quality Control Monitor
Weekly Performance Call
* Customized pricing and call center structure are available for teams of over 25 agents.
Ready to transform the way you connect with your customers?
Take the Next Step Toward
Better Connections